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Zen Roofing Review
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Zen Roofing Review

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Average Rating on Google:  5 / 5
  by 16 reviewer(s).

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Powered by GoogleRated 5 on a scale of 1 to 5!

 by

After a massive ordeal with our Insurance, dealing with Glen and his team was a refreshing change. The guys from Zen (Luke and Jake) were very professional and friendly. I had no concerns with them being at my house for the duration of this difficult job. We had at least 30 roofers turn down the job saying it was too hard, but the team at Zen proved no job is too big or too hard. We are very pleased with the final product and I would recommend Zen Roofing for both little and big jobs. Well Done Guys!


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

We had few issues when we started work due to few complications however Glen and Luke solved it. Great work.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Very happy with Zen roofing. From the quoting to finished product, all very professional. If you need work done on your roof, these are the guys to use.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Glen from Zen Roofing was amazing! From the quoting stage to the finished stage he was always available for any queries we had. The result was amazing and we would highly recommend him.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Recently had our roof replaced by Zen Roofing. Great job all round. Turned up on time . Worked very hard over the two days. Nice friendly workers. Job completed on time and everything cleaned up when the job was finished. I would highly recommend this company for all your roofing needs. Thanks guys.


Poor communication, downright rude

 by

I engaged Zen to help out following a storm. Initially they were great and went directly to the premises and put a tarp over it on Christmas Eve to make the roof safe. I then engaged them to replace the roof. This is where things cam unstuck. We engaged them in January, with the roof taking until the end of April to completed. Speed had been a requirement of the job, and 5 months was just too long. Communication throughout the process was less than ideal, with no or very slow replies to emails. All these things were manageable, however, it was dealing with the roofer in Brisbane, Jonas, on finalising the job that was the last straw. The roof was one, but there were small outstanding jobs including cables not put back, drains not connected. My quote had asked for a fixed number of new downpipes and these were not apparent. I met with Jonas on the site to go over these and to resolve. Jonas was aggressive, rude and downright bully. My interaction with him - coming on top of the 5 months to complete the job, and the poor communication - was the last straw. I am all for small businesses, but I really would not recommend this group. Keep looking. They didn't manage their jobs properly, over committed, and the customer service was unsatisfactory.



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