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You’re Secure Review

You're Secure Review

    5 Reviews
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Average Rating on Google:  3.2 / 5
  by 14 reviewer(s).

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Powered by GoogleRated 1 on a scale of 1 to 5!

 by

I wish I could give no stars due to the fact that they are very rude when presenting them with issues such as:
- window not latching shut
- window latches not staying in place.
- front screen door frame not attached properly
- front screen door lock sticks (locking us inside, great if there ever was a fire)
- all no more gaps had to be re-done by myself as it did not fill the gaps and basically fell out of place.
- very rushed install
- installer was more concerned about what time peak hour traffic started rather than doing a good job
I have 9 more windows to be installed and a sliding glass door. I will not ever use this company again nor will I ever recommend.


Powered by GoogleRated 1 on a scale of 1 to 5!

 by

Fly screens weren't installed properly with the use of double-sided tape which lasted 48 hours. Arranged a date and time for the contractor to return to fix the fly screens and the contractor didnt show at all (without any notice). After the contractor didnt show, received information advising the contractor currently has too much work on and will have to reschedule another appointment for 2 - 3 weeks later. Poor service


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Great team - very friendly staff members, even during busy periods they managed to get the jobs out on time! Brilliant company and would highly reccmond!


Powered by GoogleRated 1 on a scale of 1 to 5!

 by

Few months ago, I requested a quick free quote on the phone when their truck was passing through my place. A lady who answered my call took all my details and booked me a free quote in following week but there was no phone call or nobody came to my place at all. I could have re-contacted to them for following up again but I just so disappointed thier attitude towards a potential customer. Instead of this company, I contacted to another company (securelux) and I was so satisfied a quick quote, installation and good price as well.


Powered by GoogleRated 1 on a scale of 1 to 5!

 by

Originally phoned to get a rep out to quote on my requirements at North Booval. Said would have rep phone back. No callback. I phoned an hour later they said rep had left the office! Reception calls 2 days later to schedule appointment for Friday. Rep arrives and measures everything. Says he will have quote back in a week. Thats been over a month now. Have called the office 3 times to get quote emailed, they always say will follow up with rep. Have never received any quote to date. Find the girls on the phone can be rude and abrupt. Pretty much a waste of time dealing with this company. Have since accepted another quote. Be warned, if you want to be stuffed around give them a call !


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