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The Exterminators Inc. Review
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The Exterminators Inc. Review

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Powered by GoogleRated 5 on a scale of 1 to 5!

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I had received a quote from a different company but when the work was to be done i was given a higher amount. The quote did not reflect the amount with applicable taxes. I did not have this company do the job; fortunately this led me to getting in contact with Simon from WILDLIFE SHIELD. I explained my situation with Simon; he was professional, very polite and honest.
The process was explained; Simon sent someone that same day.
When Thomas assessed the job and gave me the complete quote (taxes reflected in the quote) the relief was overwhelming.
The work was completed and Thomas explained how’s and whys of the work he had done.
Both Simon and Thomas were professional, patient, very informative and TRANSPARENT; there were no hidden costs or attempt to beef up the cost of the job.
The quote given and the total cost were the same $519.80.
The other company's quote was $1010.00 and their total cost $1141.00 (taxes added on after the quote was given).
In my opinion Simon, Thomas and the company WILDLIFE SHIELD are honorable and care about the people they service and the wildlife involved.
Excellent customer service
True heartfelt concern for humane treatment of all wildlife
Outstanding follow up services
This is an all around truly respectable hard working company.

The raccoons could not get back into my roof and it has been confirmed by neighbors that they have moved out.
Thank you, Thank you
Sue Shea


Powered by GoogleRated 1 on a scale of 1 to 5!

 by

Useless, even though overpriced. Spent $400+ to get rid of mice. Mice are still there and laughing at me. The Exterminators won't return calls or honor warranty.
Hired The Exterminators about a year ago when I saw mouse droppings. The sales person was good and adequate. They came and placed some poison. I found some dead mice. Told me the warranty is 6 months. One month after I found more droppings, called them again, they came again and placed more poison, couldn't find where the mice come from. In a month I called them again and again in a month. Every time they'd come and place poison without much thinking of solving the root cause of the problem. On the third visit I (!) showed them (!) where the access to the house could be and sealed it off, it didn't help though... 6 months have passed and now they say I'm out of warranty even though the problem never got solved. Why did I pay for professional "Exterminators" if all they do is place poison, which I could buy at home depot for a couple bucks? Very disappointed with this lack of integrity.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

I wouldn't use any other service. The Exterminators returns my calls, sets up immediate appointments and the service people are always on time. Due to the nature of the service, having to explain, calm and reassure a homeowner who is dealing with mice or hornets is an important part of their job. Yanni and the other servicemen who have come to the house are informative and good humoured. They keep on coming to the house until the homeowner is satisfied that the problem is resolved.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

We were unlucky enough to have a raccoon ripping up our brand new roof, days after installation. In a panic, I made call after call to pest control/wildlife removal companies. Only two of those, returned my call. Simon of Wildlife shield/The exterminators called back within 15mins, gave me a quick appointment and advice to get us through until their arrival. When Richard came to our home (on time, friendly & prepared) we were so relieved. He immediately assessed the situation, took the time to discuss the plan and gave us options and recommendations. It turned out that we had mice, squirrels and raccoons trying to make our attic their home sweet home. Once we decided on how best to proceed, he went into action. Within an hour and a half, he was done. He came inside and wrote up our receipt, took care of the payment and set up a follow up & gave some recommendations on things we may want to take care of in the future. We couldn’t feel more satisfied with the whole experience. Thank you so much to the whole team at Wildlife Shield/the Exterminators, for everything!


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

I hired these guys to deal with an immensely determined squirrel. The initial work was done in a professional and timely manner, and the follow rock which was covered under warranty was no different. Simon is always quick to respond to questions or concerns. I would recommend this company to anyone with a squirrel or raccoon problem. They are worth the investment.


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