Local Business Reviews

Purolator Review

Purolator Review

    6 Reviews
yelp reviewsgoogle places reviewstwitter reviews
Average Rating on Yelp:  1.5 / 5
Yelp Average Rating  by 10 reviewer(s).

Business Info

Edit Listing Info

Conversations

Local Buzz


Warning: getimagesize(https://lh3.googleusercontent.com/p/AF1QipNiRJyGV3V4yGIMkZDgQWoLXHREzSIWRasAbY7V=s1600-w800-h600): failed to open stream: HTTP request failed! HTTP/1.0 403 Forbidden in /home/localqanda/public_html/wp-content/plugins/wp-customer-reviews/wp-customer-reviews.php on line 2503

Warning: Division by zero in /home/localqanda/public_html/wp-content/plugins/wp-customer-reviews/wp-customer-reviews.php on line 2508

Warning: getimagesize(https://lh3.googleusercontent.com/p/AF1QipPjd3v4sWTsSmf6DN1S6PXCPDif5_An55C7tfYQ=s1600-w800-h600): failed to open stream: HTTP request failed! HTTP/1.0 403 Forbidden in /home/localqanda/public_html/wp-content/plugins/wp-customer-reviews/wp-customer-reviews.php on line 2503

Warning: Division by zero in /home/localqanda/public_html/wp-content/plugins/wp-customer-reviews/wp-customer-reviews.php on line 2508
 

Write a ReviewClaim Listing


Please Log in / Register to claim listing
Submit your review
* Required Field

Powered by GoogleRated 1 on a scale of 1 to 5!

 by

Would give 0 stars if I could. VERY rude.

Missed a delivery because they "can't" deliver to a business address without a company name (I provided my first and last name as well as a phone number, but didn't receive a call until I was being told to come pick it up). I told the woman what the company was but that they could've just delivered it to the main floor without an issue. I asked if they had even gone inside. She then said "Look, this is how it works" and wouldn't tell me if they'd even attempted to deliver the package. I told her that I'd spoken to Amazon about why my delivery was late (they said there was a delay with the truck and that it'd be delivered by today EOD, even though it was *guaranteed* to be delivered yesterday). She told me she didn't know why I would ask Amazon (it's an Amazon package) but that they wouldn't deliver til tomorrow and I'd have to come pick it up. I asked the delivery address and she very rudely told me 11 Morse Street. Looked up the directions and was entirely unsurprised to see the 2 star rating on here.

AWFUL customer service all around.


Powered by GoogleRated 1 on a scale of 1 to 5!

 by

The worst shipping company ever!!!! Never use them. I had a package to be delivered by them to a company address (just so someone can actually receive it since there's always a receptionist there). Said "attempted delivery - receiver unavailable", receptionist was there all day and didn't see a purolator deliverer. I called purolator to figure out what happened and they said because there is no company name on the package driver can't find the building. What is the point of putting an address if they won't even put effort into delivering it there. It's like saying the address is irrelevant.


Powered by GoogleRated 2 on a scale of 1 to 5!

 by

Trackings says the package arrives at depot 6:40 AM.....3PM rolls around, call Purolator to ask about delivery time. Get told "your package arrived too late and will not be delivered today". What's the point of EXPRESS shipping, costing $60+ and the package sits at the warehouse 15 minutes from the delivery address ALL DAY and nobody says anything? I am now trying to contact the depot too see if I can go pick it up because I can't even request a Express shipping refund through Purolator. $60 totally wasted.

EDIT: Went to Depot location in Etobicoke. That staff was unreal. Very busy but they took the time to find my package and get it to me. Appreciated their hard work. Still very disappointed in the overall service but the live team at the Depot were awesome.


Powered by GoogleRated 1 on a scale of 1 to 5!

 by

1 star for some really nice and helpful employees. On the other hand the first delivery was marked at a time when both my wife and I were home. Our dog didn't notice anyone at the door either. Strange - go figure. Purolator manage your drivers! Don't let them say they attempted delivery when they didn't. Make them leave a slip so they have to get out of the vehicle. The worst.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Had a package attempted to deliver on a day I wasn't home and the package was brought too far for me to be able to pick up. Emailed and within 30 minutes everything was resolved with many solutions offered, including choice of delivery day or drop location. Easiest shipping company I've had to deal with! Great customer service.


Powered by Yelp

Yelp review by Zap R.

Yelp Review Rating
1 / 5. Mar 27, 2017 by Zap R.

Just the absolute worst. I can honestly say that in all the times I've used Purolator, I have never had a single satisfactory experience.
Read This Review On Yelp

Average Rating on Yelp:  Yelp Average Rating  Rated 1.5 out of 5 by 10 reviewer(s).
Note: This review does not count towards the average score due to Yelp's Display Requirements.

Powered by Yelp

Yelp review by Jordan N.

Yelp Review Rating
1 / 5. Dec 23, 2016 by Jordan N.

By far worst shipping company in Toronto.
I ordered a book and paid for its delivery. The first day the driver came he left a note saying I had not left an...
Read This Review On Yelp

Average Rating on Yelp:  Yelp Average Rating  Rated 1.5 out of 5 by 10 reviewer(s).
Note: This review does not count towards the average score due to Yelp's Display Requirements.

Powered by Yelp

Yelp review by Andrew D.

Yelp Review Rating
1 / 5. Sep 16, 2016 by Andrew D.

Unprofessional,
poor service
they make sure you know they don't care one bit about your service, won't do anything to facilitate things, inferior to Canada...
Read This Review On Yelp

Average Rating on Yelp:  Yelp Average Rating  Rated 1.5 out of 5 by 10 reviewer(s).
Note: This review does not count towards the average score due to Yelp's Display Requirements.

Perte de temps, Perte d'argent ! Ne choissisez pas Purolator

 by

Perte de temps, Perte d'argent ! Ne choissisez pas Purolator

Éprouve présentement de très grand difficulté a recevoir 2 petit clé USB... Tant de temps perdu pour ces deux petits objets **!/&?&*$ Purolator

Difficulty to receive my package. They have it, but they do not want to give me because my adresse is not the same on my cards...(father/mother separated) But I have a lot of proof that I reside there too... Really Bad experience with those people...



Have a question about Purolator?
* Required Field

Not Yet Questions!

There are no questions yet. Be the first to leave yours!