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Premier Auto Service Center Review

Premier Auto Service Center Review

    5 Reviews
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Average Rating on Yelp:  2.5 / 5
Yelp Average Rating  by 14 reviewer(s).

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Powered by GoogleRated 1 on a scale of 1 to 5!

 by

BEWARE BEWARE! Priciest oil change I’ve ever had... even more than the dealership. The “#2 premier option I chose and was OK with the $59.99 middle of the road option oil change. (meaning not the top of the line and it was still $59.99) I didn’t complain. Additional $26.00 for the repair of a slow air leak in my tire. So then the phone call that you always get that comes with the car inspection... “you’ll need $1076 Of additional work done to your car... yes that’s right one thousand seventy six dollars!! I said no thanks. He said you really need this air filter-I said how much and he said $19.83... I said ok... go ahead... When I came to pick up my car the man at the counter, Gene was holding another filter and a car part... he said to me you really need this filter... I saw the metal part and realized it was a real car part. I said “Is that from my car?” Gene said No, and THEN I got angry. I got angry because it was then OBVIOUS this was all upselling and gimmicks... why else would you keep spare metal parts for show from other cars... with a mad look I realized I went in for the $24.95 oil change coupon I had, agreed to the &59.99 and walked out $118.86 later GOOD LUCK - BE CAREFUL- GO SOMEWHERE ELSE


Powered by GoogleRated 1 on a scale of 1 to 5!

 by

Not happy at all..after being a client for thousands of $$$ on 3 different vehicles I tried to drop an auto off for an oil change and service I was very rudely told by a very unpleasant front desk lady that if I didn't have an appointment I needed to tale my car and leave. I asked if I could leave the vehicle to be serviced when they had a chance and was told, again rudely, no as there is no place to park the car. Upon leaving I did notice there were 10 or so open parking spots behind the building. I guess it's nice to be so busy that you can act the way she does throwing business away...so unprofessional when there so many places to get service with a smile...a great Chevy spot at Santa Barbara and pine island... cheaper too!!!!
NEVER AGAIN!!!


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

anybody that needs their vehicle repaired with honesty and integrity ,then premier auto center is the place!! they are trustworthy folks & start of the art facility with great technicians on staff.


Powered by GoogleRated 4 on a scale of 1 to 5!

 by

Clean facility, friendly and knowledgeable staff! Fixed right the first time!


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Yelp review by C S.

Yelp Review Rating
5 / 5. Sep 04, 2017 by C S.

Professional staff and service. No problem at all. I will be back and would highly recommend Premier Auto.
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Average Rating on Yelp:  Yelp Average Rating  Rated 2.5 out of 5 by 14 reviewer(s).
Note: This review does not count towards the average score due to Yelp's Display Requirements.

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Yelp review by Mike W.

Yelp Review Rating
1 / 5. Aug 15, 2017 by Mike W.

We brought our (new to us) Van in because of a flat tire. Since the previous owner had cheap 215 Fuzion front tires and 225 were recommended, we asked them...
Read This Review On Yelp

Average Rating on Yelp:  Yelp Average Rating  Rated 2.5 out of 5 by 14 reviewer(s).
Note: This review does not count towards the average score due to Yelp's Display Requirements.

Powered by GoogleRated 1 on a scale of 1 to 5!

 by

The first 2 times we used this mechanic the customer service was great! Even though the prices were a bit high, I have no problem paying a little more for good service (since that is really hard to find these days). The third time I took my vehicle here, we received less than expected service and pricing. The vehicle did not want to start and it was suspected there was a fuel pressure problem (this is what I was told by their mechanic who checked on my vehicle when it was not starting). Once the vehicle was towed to their shop, I was told the vehicle started with no issues and all diagnostics came back fine. They wanted to keep the car over night to see if they could duplicate the problem the next day. Again, they were not able to find any issues. At that time, and after speaking to a few other mechanically inclined people, we asked that they quote me to change the fuel filter. We were then told that they do not want to start replacing things just because. Again, I asked them to give us a quote. I am willing to start on the possible problem with the least cost and go from there; fuel issue-start with replacing the filter. Upon receiving the call back, the quote to change a fuel filter was $170+. I decided to contact a local auto parts store and the the filter costs $12.99. I know that businesses will increase the part cost, but when I asked how much it was for the labor I was told $118 an hour! At this time, I decided to not have them replace the fuel filter.
If you like to be price gouged, then this place is perfect! If you want a fair price for your repairs, I suggest finding another shop!
I have since had my fuel filter replaced. Cost of part: $12.99 Time to change and test drive the vehicle: 20 minutes. Guess what, car is running much better! I do not know if this solved my intermittent problem, but at least I can notice a significant improvement in how the car is operating.
So either this company was going to charge me way more than the time it took to replace the fuel filter (20 minutes=$40) or they upped the charge on the fuel filter to $140...either way, that is not fair or good business practice. I can fully support great service, but I cannot support a company that will over charge for their services!


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Yelp review by Christine W.

Yelp Review Rating
1 / 5. Apr 07, 2017 by Christine W.

Took my wife's car in for an ac check. Got a call that the two actuators needed to be replaced....the dashboard would need to be removed....$1200 to fix. I...
Read This Review On Yelp

Average Rating on Yelp:  Yelp Average Rating  Rated 2.5 out of 5 by 14 reviewer(s).
Note: This review does not count towards the average score due to Yelp's Display Requirements.

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