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Plomberie Chauffage Normand inc. Review

Francois Pineau Review

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Powered by GoogleRated 1 on a scale of 1 to 5!

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Very bad service! I call then by phone for a important reparation, they tell me to send a request through email with a copy of Gaz Metro Warning; but I wait 4 days and no one contact me for an appointment, then I call them again & the appointment department just advise they do not accept any new customer for it was full.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

We recently had a hot water radiator moved to a side wall of our dining room to accommodate a new patio door. This was not a simple job and required equal measures experience and problem solviing.

The service man from Normand was extraordinarily competent, hard working and courteous. I didn`t see a cell phone at his ear once, the job he did was well-planned and professional, and he cleaned up the site afterwards cleaner than it was when he started!

I would have no qualms recommending this firm to anyone for any type of plumbing work. Gordon Mitchell - Montréal-Ouest.


Powered by GoogleRated 5 on a scale of 1 to 5!

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Very similar experience to Cathie C - old duplex with 2 boilers and 2 hot water tanks were replaced with 2 high efficiency IBC Combi units. They also replaced the overhead jumble of metal pipes in the basement with new flexible pipes all neatly fastened to one side. In the first contact, Francois right away understood my concern to optimize the basement space so that it can be finished and the pipes that needed to be replaced. I shopped around nut others wrre unable to match their quote. The replacement and installation took 5 days, and Michel and his team were always on time and always professional.


Powered by GoogleRated 4 on a scale of 1 to 5!

 by

Normand Plumbing replaced my old inefficient giant hot water boiler and water tank with a high efficiency Bosch boiler, a new chimney liner and an IBD water heater. The women who scheduled the calls were polite and helpful. Eric, the sales man, was knowledgeable and clear. I had quotes from 2 other companies, but Normand's products and Eric's knowledge sealed the deal. The install plumbing team of Pascal and David were FANTASTIC! I had a very old, multi pipe, antiquated system that Pascal brought from the dark ages into modern times. He created a clean, streamlined system that occupies a physically tiny footprint. Pascal and David were tidy, organized, punctual, polite and excellent. The reason for 4 out of 5 stars is because there were some glitches with the removal of the old boiler and the initial assessment of the type of chimney liner required. Both these issues were addressed to my satisfaction.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Besides a later-than-expected starting date, we are completely satisfied with Normand's service with our oil-to-gas conversion. The sales were friendly and helpful in devising the best approach to our needs-at very competitive price. The workers worked efficiently and professionally, clearly demonstrating they know what they are doing. I highly recommend Normand.


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