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Ottawa Carpet Clean – JaDoc Inglis Review
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Ottawa Carpet Clean - JaDoc Inglis Review

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Powered by GoogleRated 5 on a scale of 1 to 5!

 by

JaDoc was great to work with here at the Supreme Court. Very straight forward with pricing and dates, completed the task on time and did a fantastic job. Jason and his crew went above and behind to repair the rug and even did some extra restitching that was not originally included.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

We were very pleased with the cleaning of our Indo-Persian rug. The coffee stains were expertly removed and it feels like a new carpet.

We will definitely use JaDoc to clean the other precious area carpets we have in our home.


Powered by GoogleRated 4 on a scale of 1 to 5!

 by

My initial contact with booking was fine. I had a tight window to get my carpets cleaned and he did accommodate me. Apparently the truck was scheduled to be serviced that day, but I was given an appointment for the time I requested. They were about an hour late arriving which was not helpful, and I feel like they rushed the job. I had moved EVERYTHING that was easily moved out of the areas being cleaned, but I don’t think they even went under all the furniture that remained. I know my carpets were old, and I am sure ( or at least I would hope)dirt was removed, but once they dried they really didn’t look any better. I am not sure if I would use them again

I was contacted right after writing the review in an effort to ensure I was a happy customer with an offer to redo the carpets at no charge. I chose not to do it again as I didn’t want to move things again and didn’t have the time to schedule another appointment. I do however think that the customer service from the office is excellent and I appreciate them trying to remedy the situation. I added another star for that reason, and I would be willing to try them again when the need arises.


Powered by GoogleRated 4 on a scale of 1 to 5!

 by

I was very pleased with the service; I've used JaDoc Inglis in the past and will continue to do so in the future. I would have given a 5/5 rating, but for one shortcoming. I think that the rugs should be opened so that the customer can see what the cleaning has accomplished. In our case, the rugs had been badly soiled by a serious case of (dog) diarrhea. I would have appreciated being given an opportunity to examine the carpets before I took them home. (I could have asked, of course, but I didn't.) In the event, the carpets were perfectly cleaned and there was no trace of the diarrhea.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

AMAZING! From the phone conversation with the office describing my pet related issues through to the wonderful experience with the cleaning crew that came to my home. They performed a fantastic job, the results were everything I was hoping for. The process and explanations were great, service with a smile and I will use them in the future


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