Local Business Reviews

First Class Printing Inc. Review

First Class Printing Inc. Review

    5 Reviews
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Powered by GoogleRated 5 on a scale of 1 to 5!

 by

First Class Printing is First Class!! I procrastinated on my business cards - Raymond took charge, made all my changes and produced a great card for me really amazingly quickly. I sure will be back with my printing needs! Fantastic service!


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Best Printing shop in the city. Ray and his staff are friendly, quick and very easy to work with.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Great and fast service, competitive prices. Recommended !


Powered by GoogleRated 4 on a scale of 1 to 5!

 by

I have been there for over 10 years. He provides quality work, just-in-time, fast turnaround, reasonable price, great customer service. Raymond shows respect and appreciation to his customers and his employees. Certainly, I will continue sending business his way and recommend him to others.


Powered by GoogleRated 1 on a scale of 1 to 5!

 by

STAY, STAY AWAY FROM First Class Printing! It is nothing professional here!

I called them several weeks ago to get a quote for a printing job and made arrangements for next day to come to my place to measure the window where the picture was supposed to be displayed. Next day, they called and re-scheduled the appointment for the next day. But they never showed up. When I called them, they said that they came and took the measurement. I asked them when this happened because I live in the building and I did not see them coming, especially because we are talking about the second floor of my commercial building. I ALREADY HAD A "RED FLAG" noticing that they lied to me, insulting my intelligence.

Yet, I gave them a second chance. Richard came to my place and measured the window saying that the price of the installation will go up form $60 as it was initially to $100 or even $120 because they did not understand that I told them that the picture will be installed on the second floor. Again, they did not call back so I had to chase them leaving them messages and sending them emails. Finally I I got an email back saying that the installation cost will be $150.

I was not happy but, still, I gave them one more chance approving this new cost of the installation.

Again they disappeared and the chasing started as I was in rush to get this job done. Finally, Richard picked up the phone and told me this time that the price of installation has changed from $150 to $250. I found this outrageous. I had to cancel my order.

This showed me that these people, Raymond and Richard, do not know how to run their business. They lie, they do not communicate with the clients, they do not know their job, they are not organised. It is nothing professional here.

Potential clients, do yourself a favor and stay away from this business unless you want to waste your time, feel disrespected and frustrated!

Anyone needs more information on my experience with this First Class Printing shop, feel free to contact me.


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