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Faded Soul Review
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Faded Soul Review

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Average Rating on Google:  3.7 / 5
  by 9 reviewer(s).

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Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Excellent service with reasonable price.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

I purchased a Moose Knuckles Stirling parka off of their website. I spoke with Jim on the phone prior to placing my order to ensure they had the jacket in stock. He was wonderful to talk to about the brand and sizing (they run small). He also made sure it was shipped the same day!

I live in the US so if anyone is having mixed feelings about making a purchase from another country, you don't have to with this company. With the USD to CAD exchange rate, it's like getting a 25% discount.


Powered by GoogleRated 1 on a scale of 1 to 5!

 by

Old guy there is horrible. Real nice before they get your money, afterwards real rude.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Chris and the team at Faded Soul went out of their way to help me get the coat I wanted. Chris was exceptionally friendly and polite in his emails, and was very quick to respond. Unfortunately didn't have my first choice of color in stock, but they went straight to the supplier to get one for me, and went the extra mile to make sure I got it before Christmas in spite of the fact that I only ordered on the afternoon of the 19th. I won't hesitate to order from them again.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

I was looking for a difficult to find Moose Knuckle jacket. Couldn't find the color i wanted in my size. Found Faded Soul who only had my second choice available on line. I emailed the company and got a reply by the next morning. Chris was super helpful and helped me figure out the right size for the jacket, then, without me asking, let me know he had already put in a request and started looking for the color i wanted even though it was not listed as in stock on the site. We had a couple of exchanges prior to ordering and each response (all very quick) had a nice personal touch. Even had a first time user coupon that worked on a brand coat that almost NEVER allows discounts to be applied! Great company! Great Customer service! and i had the coat in 2 days! Don't hesitate ordering from this company. All around great experience!


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