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Deluca Roofing Inc. Review

Deluca Roofing Inc. Review

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Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Awesome work and great customer service. I highly recommend them


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Had shingle damage from May 4th storm. DeLuca had installed roof in 2010. Left message --my call was returned the next day. A team of three great guys came and repaired. No charge. Half an hour later the insurance inspector showed up, said the roof was in great shape. He couldn't even see where the damage had been! Thank you DeLuca. We'll done.


Powered by GoogleRated 1 on a scale of 1 to 5!

 by

Had my roof replaced Aug. 11th 2009 with a 30 year shingle and additional requested upgrades. Roof failed for the first time 3 months after the 5 year warranty expired in 2014. My neighbors Corvette was damaged by shingles. Deluca repaired my roof for free. Roof failed a second time in spring 2017. This was not a very strong wind and as before no other house was damaged in my neighborhood. Very hard to contact anyone to get repairs done, drove to office in Burlington to talk to someone but was met with clerk Wendy who would pass the info to the owners.. after no reply, requested an explanation as to why the roof kept failing by email. Emailed Wendy 3 times. No reply. Also, did not know when someone was coming to repair the roof. No explanation was ever given from questions in my email, Just a bill came for $100.00 in the mail which i paid for the roof repair. The roof failed again later that year which they patched, again no response of their activities or explanations given.
My roof failed for a forth time during the wind storm this year May 4th. A large panel of multiple shingles and individual shingles hit my car causing $4,000.00 damage. Already knowing how long it would take and for them to come, and having water now in my insulation from a light rain i repaired my roof immediately by another company for $500.00. The damage and repairs from this roof has well exceeded the installation cost originally spent. Sad really because i thought i had done my due diligence.


Powered by GoogleRated 1 on a scale of 1 to 5!

 by

Not bad first time we used them to fix the roof on our new house. 2nd time price went up took about 1 week before they came this was about 2 weeks ago. This past Friday shingles went flying off their recent job. Called and voicemail was full. Did this for about 5 days. Emailed no response. Finally got through today and was told price doubled from 2 weeks ago due to change in ownership. As an added bonus they told me that it would take about 3 weeks to do. So called around found a local company and surprise! I called at noon they came and fixed it at 6! Price was similar and the person who I talked to actually sounded like they wanted my business! Save your time, Delica is not worth it!


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Amazing. Customer service team is fast to respond. Doug the Customer Service Technician came to assess and fix the problem on the spot. I have used this company in the past a few times, as has my extended family. They are the first and only company I would call. They have excellent knowledge and definitely displayed an interest in explaining the issues to me in a way I understood. They are also providing a follow up visit in a month to assess their work to ensure the issue my house had been resolved completely. There are a lot of strong positive attributes with this company. I’m glad we use their services.


Bad roofing!

 by

Deluca installed a new roof in 2009 with a 10 year company guarantee and a 25 year guarantee on the tiles from the manufacturer. Now 8 years later, the roof is totally shot! The shingles have all crumbled like burnt toast. The deck is covered with crumbles of the tiles.
We contacted Delucca a month ago and were told we would be put on a list. 7 phone calls later, they are refusing to do anything about the inferior quality of the shingles. They did finally advise us there is a class action against the manufacturers and suggested we join that. They are taking no responsibility whatsoever for the inferior quality of tiles they sold to us. Their customer service is non existent and they were very rude when we tried to discuss this situation.
Now we have no choice but to purchase a new roof. I would most certainly not recommend this company. Their products are shoddy and so is their service (or non service!).



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