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belairdirect Review
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belairdirect Review

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Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Great, friendly staff. Answer phones quickly.

The client service centre however never seems to work for me. I have tried several times on my laptop, my phone browser and the phone app.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Great rates, maybe the best in Canada and great customer service. I have not had a claim yet for either home or vehicles but I expect nothing less than the great service should I ever. Don't hesitate to call them.


Powered by GoogleRated 1 on a scale of 1 to 5!

 by

Good for cheap insurance but had a hard time when I had to deal for a claim. Every time there is an excuse, I felt like I paid my premiums on time just to keep insurance for the sake of keeping it, didn’t felt the value for being with them for years. If our insurance will not benefit us in case of emergencies then have to think about what’s the point of having it, I would say, even if we have to pay $10-$20 more , should go with a company that value in customer service and responsive in times of emergencies . I am still struggling.


Powered by GoogleRated 1 on a scale of 1 to 5!

 by

Although insurance service provided by belairdirect is good the customer service provided over the website is just terrible. They are switching to paperless but good luck accessing your updated documents. Once a change is made over the phone it doesn't get updated on website. To illustrate I can't access my current insurance slip so technically or as far police is concerned I'm driving uninsured vehicle. This is unacceptable..


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Belairdirect is great!! I’ve been with them for almost 2 years now and I have absolutely no complaints.

Their rates are excellent (subjective to your personal driving record, of course), and so is their customer service. Never any wait time to speak to an agent, and they are very knowledgeable.

They offer discounts to separate policy holders who live in the same house as well! A nice bonus.


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