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All City Storage Ltd. Review

All City Storage Ltd. Review

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Powered by GoogleRated 4 on a scale of 1 to 5!

 by

I used to rent a locker at ACS. I can say there is 24 hour access, my locker was clean, dry and no rodents. They have a good security policy in place that is simple and secure. There are only two carts per bay and that can cause an issue sometimes. The on-site staff are efficent and flexible.


Powered by GoogleRated 4 on a scale of 1 to 5!

 by

Easy self service of stored items.


Powered by GoogleRated 1 on a scale of 1 to 5!

 by

Chosen because of proximity to residence but tried to access my unit only to find loading dock door closest to my unit was not functioning. Contacted office but got no reply. Ended up having to use another loading door on the other side of the building. End of month, I'm outta there!


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

Great place. Good layout. Affordable.


Powered by GoogleRated 1 on a scale of 1 to 5!

 by

Disaster!!!

Booked space a week in advance of requirement. Confirmed day in advance of move. Show up with movers and... space has a lock on it. Even worse, they work the leisurely hours of 9:30am - 4:30pm so at 5pm when I arrived there wasn't anyone around. Or available; there is no emergency contact information!!! (What happens if someone notes and emergency like, say, water leak?)

They charge an admin fee on top of the rent. They have all kinds of extra charges if customer does anything wrong. Apparently,though, they don't care at all about wasting MY money with extra moving charges, or the inconvenience of their incompetence.


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