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Active Green & Ross Review

Active Green & Ross Review

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Powered by GoogleRated 5 on a scale of 1 to 5!

 by

GREAT CUSTOMER SERVICE!!

I went to the active green and Ross location near Mavis and Dundas in Mississauga for an oil change. I went there on a Wednesday afternoon without an appointment and they managed to squeeze me in . All the guys there were awesome and very welcoming, when they were changing the oil and doing the overall check of my car the guy working on my car I think his name was Alex .. had noticed my passengers side wheel was loose and my lower control arm needed to be replace. They brought me into the shop while my car was lifted to show me the loose tire and the rusty lower control arm causing the problem. James who I initially dealt with me in the front managed to order the piece that needed to be replaced and within minutes it was delivered to the shop. My car was fixed and good to go within an 1.5 hours, I was extremely greatful as I had planned to do a lot of driving that day.

Overall my experience was 10/10 - the guys at this location were amazing! They offered me water and continued to check on me as I waited. George/James & the rest of the guys from this location thank you for everything! I would recommend this place to my family/friends!!


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

This is a super late post but nonetheless George plus his team deserve an awesome review. Exceptional service of being friendly, sufficient, and knowledgeable. I will definitely go to them if anything else needs repairs or replacement. Thank you gentlemen!


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

I have just recently bought tires from this location and the customer service was exceptional. The branch also went above and beyond to help me in providing me with direction to get parts that they do not sell. I feel that this was the best tire purchasing experience of my life. I also got a great price on the tires they recommended. No need to go anywhere else. These are your tire guys.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

The staff here is amazing and very helpful. Love my free tire change over every season. They let me know if i need them balanced if needed if not then its free. Couldn't ask for better service


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

If I could rate higher than 5, I would. In all my years of car ownership, this was the most positive experience I've ever had. The customer service was exceptional when I had an unexpected tire issue with my new car. Not only was my experience positive but I could see that the other customers being served had the same experience. I will definitely be back for any future service requirements.
You had no way of knowing, but exactly one month ago, my older brother, who was a mechanic, passed away from cancer. You made me feel like he was personally taking care of my car. Thank you. George (and James) you two made a difference today.


Crooks!

 by

They charged me for work that they did not do and I did not know until the same issue came up and another auto shop needed to repair the timing belt that was to be replaced by Active Green and Ross.

This place was suggested to me by my Uncle who used to service his truck there a few years back. I guess they went downhill with their ethics over the past few years.

I wish I never went to them in the first place.



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