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411TravelBuys Ltd. Review

411TravelBuys Ltd. Review

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Powered by GoogleRated 1 on a scale of 1 to 5!

 by

This company is awful. My father tried to book flights but because he is ESL and likely filled out his first/middle name sections incorrectly they refused to confirm our flights without photos of our credit card. They were completely unreceptive to our concerns regarding sending literal copies of our credit card to strangers on the internet. We offered to send photos of our passport and they said it “had to be” his credit card. Then the manager unprofessionally sent me an email complaining about my family that was obviously intended for his employees, accusing us of fraud. Then they only refunded the flights and have failed to refund approximately $500 of insurance we also purchased. When I called they told me we were “bizarre” for not sending them photocopies of our credit card, which I have never been asked to do after travelling to 23 different countries.

My father booked with this compny because it was $40 less than others. This whole experience has been a nightmare and eaten so much more time and energy than it was worth in savings. Stay clear.


Powered by GoogleRated 1 on a scale of 1 to 5!

 by

I attempted to book tickets for my father and mother in laws for a trip to Morocco. This company baselessly accused us of fraud, told us we needed to email them a copy of our credit card. When we mentioned that we are uncomfortable emailing it since it's insecure, we asked if there was something else we could do like send copies of our passport, he cut me off mid sentence and said the "decision has been made, we are banning this transaction". Incredibly frustrating and demeaning. Their service is almost as bad as their website.

I suggest booking with a more reputable company who are not as rude and paying the extra few dollars. It is worth not having to deal with these guys.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by

I have used this Travel Agency a few times now and i always get excellent service. This is a smaller agency so even if your particular Travel Agent is not working on the day when you need help, there are always a couple of other people who work closely together to provide the needed assistance. The same people have worked here for many years so it is nice to have consistency of whom you speak to when you call. I had recently booked a trip with Lamar and then I requested a change to my booking, and it was done very promptly and accurately.


Powered by GoogleRated 5 on a scale of 1 to 5!

 by



Powered by GoogleRated 1 on a scale of 1 to 5!

 by

I will never book tickets with this travel agency, they charged me very high price to Dominicaine republic on January 7th - 14, 2017, we called the agent after I booked for the same location and exact same time and date, it was 1500.00$ cheaper and I asked them to refund the credit and they did not and it was not worth it because we had bad weather in 🇩🇲 republic and please before you purchase the vacation package at this location make sure you shop around.


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